Here at Dial Up Plumbing, we are a family owned business which has been operating throughout Sydney for over 20 years. Our philosophy is to form solid, long term relationships with all of our clients by providing the highest quality plumbing services in Sydney. Our plumbers are always:
- Qualified and certified with all relevant industry bodies.
- Specially trained in customer service.
- Dedicated to being honest, upfront and transparent with all customers.
- Exceeding expectations and never taking shortcuts.
- Willing to offer options, alternatives and sound advice when quoting for services.
- Well presented and always dressed in full uniform.
The Best of the Best
Our Friendly Team
BEN
Owner/ Manager
CHARLIE
Field Supervisor
Operations Manager
CLAIRE
P.A.
Accounts Payable
BEN
Position: Owner/Manager
Ben Harb is a highly skilled and experienced professional in the plumbing industry with over 20 years of experience, and is specialised in working with blocked drains and pipe relining. A qualified licensed plumber as well as a pipe relining specialist who can tackle an extensive range of plumbing issues.
Our director Ben has learnt the value of hard work and community ties from an early age, from delivering ‘The Valley Times’ newspaper to the neighbourhood when he was only a young boy to working at his mother’s Lebanese bakery in Earlwood where he developed strong relationships and fostered love for the community he served.
CHARLIE
Position: Field Supervisor and Operations Manager
Specialties: Sales and customer service, drainage issues, & complaints handling
“With over 15 years of experience in the plumbing industry, my skill set has advanced to be able to deal with minor to the most major plumbing issues. During my first
years as a plumber/technician, I broadened my knowledge in the newest plumbing
technologies and with this have been able to give customers the quickest, most
efficient solutions to date.”
“Outside of work I enjoy being with my family, I love to binge on old movies and tv series such as the Fresh Prince of Bel Air; but on the other hand I enjoy going for drives along the NSW coast and lighting up the BBQ on Sunday’s. I strive to find optimal solutions for my customers and by doing this, build ongoing relationships with them.”
“I guide my personal life with a positive attitude, and I believe this transcends in my
work – I always make all efforts to find a solution to my customers plumbing
issues. Dial Up is a family business and they make everyone feel like family.
Whether your an apprentice, supervisor or customer, you feel connected to an
authentic company.”
CLAIRE
Position: P.A. & Accounts Payable
“My name is Claire and I have been working closely with Ben (my brother) as his P.A, and in the accounts payable role for the past 5 years. I originally came from a banking background and the opportunity came up to work for family and it’s been a great move! We pride ourselves at DUP as a family owned and run business and I feel privileged to being a part of this team.”
