Trusted Reliable Operational Partner

Family You Can Trust
Dial Up Plumbing is a trusted operational partner for property management and strata committees across Sydney.
With over 25 years of industry experience, our team delivers responsive plumbing solutions backed by clear
communication, professional reporting, and reliable workmanship.
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02 8999 6125
Dial Up Today for a Free Quote

Welcome,

Thank you for the opportunity to present our proposal.

At Dial Up Plumbing, we understand the importance of fast response times, clear communication, and reliable service when managing strata properties. With over 25 years of industry experience, we have developed proven systems tailored specifically to strata management, ensuring a smooth and efficient process for both property managers and residents.

Our team is available 24/7 with within-the-hour response times for urgent plumbing matters. We specialise in plumbing maintenance, blocked drains, leak detection, and pipe relining, and proudly provide a Lifetime Labour Warranty on all workmanship carried out by our team.

As a family-owned and award-winning business, we pride ourselves on being proactive, accountable, and easy to work with. We look forward to the opportunity of working alongside you.

Kind regards,

Ben Harb
Row of business award trophies won by Dial Up Plumbing
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Advanced Pipe Relining Solutions

At Dial Up Plumbing, we use advanced no-dig pipe relining technology to repair damaged sewer and stormwater pipes with minimal disruption to residents and property. Using trenchless methods, we restore pipes internally without major excavation, helping protect driveways, gardens and common areas while reducing downtime.

Most relining works are completed within the same day, with our experienced in-house team managing the entire process from CCTV inspection through to installation and final reporting with clear communication and professionalism.

Services Offered

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Emergency & Reactive Plumbing
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Preventative Maintenance
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Pipe Relining
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Strata Asset Protection
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Hot Water & Roof Plumbing
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Electrical Services
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Make Safe & Restoration

Our Plumbing Services

What Our Customers Are Saying

Google Reviews badge showing a 5.0 star rating from 260 reviews
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Dusan Bakija
Five star rating

“Chris came in on time and done very good job. We highly recommend him.”

READ MORE
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Mathew Jamtune
Five star rating

“Same day friendly excellence!
Charlie did the initial check and advised if it was an easy repair...

READ MORE
Reviewer profile photo
oni seru
Five star rating

“I was impressed with the prompt service I received from this plumbing company. When I called for an urge...

READ MORE
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Finn
Five star rating

“Outstanding plumbing service! Chris was incredibly professional, punctual, and thorough. He quickly...

READ MORE
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Fiona Lannstrom
Five star rating

“Excellent, prompt service!! Always on time, professional and extremely efficient for solving and fixing those...

READ MORE

Our Promise to You...

At Dial Up Plumbing, we’re committed to protecting your properties, supporting your strata committees, and giving property managers confidence that every issue is handled quickly, professionally, and with care.
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24/7 Emergency
Response
Dial Up Plumbing plumber talking with a customer outside a home
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At the Property
Within the Hour
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Affordable and

Upfront Pricing
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Master Plumbers
Association Member
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Lifetime Labour
Warranty
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Licensed &
Insured

Our trusted organisations and industry leading brands

Meet Our Team

The Plumbing Experts Who Show Up
Meet the team that makes Dial Up Plumbing happen. Proudly family-owned and operated, behind every great plumbing job is our friendly team both on and off-site.
Dial Up Plumbing team members standing together in uniform

Ben & Miriam

Co-Founders & Directors

Dial Up Plumbing plumber in uniform

Charlie

Field Supervisor | Licensed Plumber

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Claire

Accounts, HR & Payroll Officer

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Chris

Service Technician

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Jayden

Service Technician

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Angelo

Service Technician

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Brock

Junior Service Technician

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Angelle

Marketing Coordinator

Meet Teddy

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Keeping an eye on things, so you dont have to. Real people. Real service.
Family You Can Trust

Our Process

1
Initial Contact & Assessment
We locate the exact cause of the blockage using advanced drain cameras.
2
Fast Scheduling & Coordination
We coordinate directly with property managers, tenants, and site contacts to arrange prompt attendance at the most suitable time with minimal disruption.
3
Works, Findings & Approval
Our team attends site, identifies the issue, and provides clear findings, photos, videos, and recommendations where required for approval and next-step decision making.
4
Reporting & Documentation
Detailed written and photographic reports are provided upon completion, including investigations and findings to help determine whether the issue relates to common property, strata infrastructure, or private areas within the property.
5
Reporting & Documentation
Detailed written and photographic reports are provided upon completion, including investigations and findings to help determine whether the issue relates to common property, strata infrastructure, or private areas within the property.
1
Initial Contact & Assessment
We locate the exact cause of the blockage using advanced drain cameras.
2
Fast Scheduling & Coordination
We coordinate directly with property managers, tenants, and site contacts to arrange prompt attendance at the most suitable time with minimal disruption.
3
Works, Findings & Approval
Our team attends site, identifies the issue, and provides clear findings, photos, videos, and recommendations where required for approval and next-step decision making.
4
Reporting & Documentation
Detailed written and photographic reports are provided upon completion, including investigations and findings to help determine whether the issue relates to common property, strata infrastructure, or private areas within the property.
5
Reporting & Documentation
Detailed written and photographic reports are provided upon completion, including investigations and findings to help determine whether the issue relates to common property, strata infrastructure, or private areas within the property.
Two Dial Up Plumbing plumbers with the labour guarantee badge
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Meeting your team...

Family You Can Trust

We’d welcome the opportunity to meet with the team to better understand your processes and discuss how Dial Up Plumbing can best support your portfolio moving forward.

Our team is committed to providing fast response times, clear communication, streamlined invoicing, detailed reporting, and dependable ongoing support to make the management process as simple and seamless as possible.

We truly value the opportunity to build a strong working relationship and would love the chance to properly introduce ourselves and put a face to the name if your team has the time available.

Please feel free to reach out to Claire from
Dial Up Plumbing for anything needed moving forward.

Dial Up Plumbing office team member working at her desk

Real Stories from Satisfied Customers

Google Reviews logo
5.0 star rating on Google Reviews
300+ Reviews
Reviewer profile avatar showing the letter D
Dusan Bakija
Five star rating

“Chris came in on time and done very good job. We highly recommend him.”

READ MORE
Black and white reviewer profile photo
Mathew Jamtune
Five star rating

“Same day friendly excellence!
Charlie did the initial check and advised if it was an easy repair...

READ MORE
Reviewer profile photo
oni seru
Five star rating

“I was impressed with the prompt service I received from this plumbing company. When I called for an urge...

READ MORE
Blue icon showing aeroplanes
Finn
Five star rating

“Outstanding plumbing service! Chris was incredibly professional, punctual, and thorough. He quickly...

READ MORE
Reviewer profile photo
Fiona Lannstrom
Five star rating

“Excellent, prompt service!! Always on time, professional and extremely efficient for solving and fixing those...

READ MORE
Get In Touch Today
BOOK ONLINE TODAY TO SAVE $50

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Finn
Outstanding plumbing service!
Chris was incredibly professional, punctual, and thorough. He quickly found the cause of our drainage issue using a camera inspection and explained everything clearly. The job was done neatly, efficiently, and with great attention to detail. Highly recommend Chris for anyone needing a reliable and skilled plumber.
Drain inspection camera equipmentDrain inspection camera screen showing the inside of a pipeMonitor showing a drain camera view inside a pipe
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Greg Whalan
Dial up plumbing were honest and upfront with the costs associated with the job.
In addition, they also too made a video of the problem areas with ongoing comments while the job was being performed.
I’d recommend these guys to anyone who have plumbing issues
Reviewer profile avatar showing the letter B
Bianca
My family are very satisfied and impressed with this plumbing company. We live in the Liverpool area. Charlie visited us for a quote on a kitchen tap replacement and toilet repairs. He was very friendly and professional, took the time to explain the repairs and discuss prices. Chris then carried out the repairs the same day and he was equally as friendly and professional. We were so impressed with the work.
We also had an emergency hot water system repair after hours the next week. We contacted Charlie who was so very helpful over the phone. Losing hot water can be stressful but he put us at ease. He attended within 30 mins and again explained the issue and cost. Once we agreed on the price he completed the repairs right away and we had hot water again. I have to say again how helpful Charlie was to us because losing hot water can be stressful especially the time of night everyone needs to shower. We are so grateful to finally find a plumbing company that is professional, honest, friendly and genuine on both occasions.
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