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Electric Hot Water Systems Sydney

Electric Hot Water Systems Sydney

Family You Can Trust
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Electric hot water repairs, replacements & installation
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Element, thermostat & full system replacements
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Same-day electric hot water service, 24/7
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Lifetime workmanship guarantee | Licence #218599c
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02 8999 6125
Dial Up Today for a Free Quote
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Sydney's Electric Hot Water Specialists

Fast, honest electric hot water repairs, replacements and installations across Sydney, 24/7.

Whether it’s a cold shower on a winter morning, a breaker that trips every time the tank heats, or water pooling under the unit, at Dial Up Plumbing we diagnose, repair and replace electric hot water systems every day of the week. Most faults turn out to be a repair rather than a replacement: a heating element, a thermostat, a relief valve or a tempering valve. We carry the common parts on the van, so one visit usually does it.

The exception is a leaking cylinder. Once the steel tank has corroded through, no repair will hold it, and we’ll tell you that straight rather than sell you a fix that buys a fortnight. Dial Up Plumbing have been looking after Sydney homes for more than 25 years, and we’re on call 24 hours a day, 365 days a year, because hot water never fails at a convenient hour. You get a licensed plumber at the door, an upfront price before any work starts, work completed to Australian Standards (AS3500), and a lifetime workmanship guarantee on every job.

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Blocked Drains
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Free Drain Camera Inspection with any paid Blocked Drain Service
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Getting the Most Out of an Electric Hot Water System

Electric storage is still the most common system in Sydney homes, and most of what decides your running costs happens before anyone picks up a spanner.

A lot of Sydney electric systems run on a controlled load tariff, sometimes called off-peak, where the tank only draws power overnight and coasts through the day on what it heated then. That’s what makes electric storage affordable to run. It also explains the most common call we get: if you’re running out of hot water in the evening but it’s back by morning, that’s usually a tariff or a sizing issue, not a fault. Smaller tanks from around 25 to 125 litres suit apartments and single-bathroom homes, while houses generally need 250 litres or more. A twin element tank can reheat during the day for faster recovery, and a single element tank is cheaper to buy and better suited to off-peak.

We repair, service and install electric hot water systems including Rheem, Vulcan and Thermann, for houses, apartments and strata properties right across Sydney. Most storage systems give 8 to 12 years, and having the anode and relief valve checked keeps yours at the top of that range rather than the bottom. Electric is the least efficient way to heat water by design, so if you’re replacing an older unit it’s worth asking whether a heat pump stacks up, especially with support available under the NSW Energy Savings Scheme; check the current position through NSW Government energy programs. If your home has a gas connection, gas hot water is another option worth comparing, and our hot water systems in Sydney page covers every system type. If a like-for-like electric swap is the right call for your place, that’s what we’ll quote.

Plumber adjusting the valves on a hot water unitDial Up Plumbing plumber working at an outdoor hot water unitFleet of yellow Dial Up Plumbing service vans parked in a row

What Our Customers Are Saying

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5.0 star rating on Google Reviews
300+ Reviews
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Dusan Bakija
Five star rating

“Chris came in on time and done very good job. We highly recommend him.”

READ MORE
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Mathew Jamtune
Five star rating

“Same day friendly excellence!
Charlie did the initial check and advised if it was an easy repair...

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oni seru
Five star rating

“I was impressed with the prompt service I received from this plumbing company. When I called for an urge...

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Finn
Five star rating

“Outstanding plumbing service! Chris was incredibly professional, punctual, and thorough. He quickly...

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Fiona Lannstrom
Five star rating

“Excellent, prompt service!! Always on time, professional and extremely efficient for solving and fixing those...

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How it Works

From your first call to your new (or repaired) hot water system – here’s what to expect when you Dial Up.
1

Get in touch with Dial Up Plumbing by giving us a call, or submitting your details on the contact form. Time is of the essence – we’ll get back to you on the same day with availability, rough costs, and general hot water system guidance.

2

A hot water specialist will be dispatched to your property to assess the current situation, diagnose the problem, carry out the necessary repairs, or provide recommendations for a new/replacement system. We’ll provide all upfront pricing before any work begins.

3

Once a plumber has had a chance to assess the current system and problems, we’ll provide honest, unbiased advice on whether to repair or replace your current system. For systems over 8-10 years where the repairs required are significant, it may be more cost-effective to install a new system.

4

Once the job is finished, we will test temperature, water pressure, and the safety valve to ensure the unit is performing correctly. Where required, we can also produce a certificate of compliance.

1

Get in touch with Dial Up Plumbing by giving us a call, or submitting your details on the contact form. Time is of the essence – we’ll get back to you on the same day with availability, rough costs, and general hot water system guidance.

2

A hot water specialist will be dispatched to your property to assess the current situation, diagnose the problem, carry out the necessary repairs, or provide recommendations for a new/replacement system. We’ll provide all upfront pricing before any work begins.

3

Once a plumber has had a chance to assess the current system and problems, we’ll provide honest, unbiased advice on whether to repair or replace your current system. For systems over 8-10 years where the repairs required are significant, it may be more cost-effective to install a new system.

4

Once the job is finished, we will test temperature, water pressure, and the safety valve to ensure the unit is performing correctly. Where required, we can also produce a certificate of compliance.

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Why Homeowners Choose Dial Up Plumbing

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Available 24/7 Emergency Service
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Rapid Response – We Come to You Fast
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$0 Call Out Fee*
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Multi-Award Winning Service
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Family-Owned & Operated
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300+ 5-Star Google Reviews

Hot Water Plumbing Solutions

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Hot Water System Repairs Sydney

Our licensed plumbers and gas fitters can repair all types of systems – whether it’s gas storage, continuous flow, electric, solar, and heat pump. We’ll diagnose the problem, provide clear recommendations and pricing, and get the system fixed and running in no time.

Dial Up Plumbing plumber working at an outdoor hot water unitDial Up Plumbing plumber working at an outdoor hot water unit
Hot Water System Installation Sydney

We can advise on, supply, and install a new hot water system for your home – whether it be a new build, a renovation, or a system upgrade. Dial Up can help to size the system correctly for your household needs and fit new pipework and connections to ensure seamless water heating.

Fleet of yellow Dial Up Plumbing service vans parked in a rowFleet of yellow Dial Up Plumbing service vans parked in a row
Hot Water System Servicing Sydney

Most storage water systems have a serviceable life of 8-12 years – continuous flow systems can be maintained to operate for longer. We generally recommend a check-up every 12 months, with a major service every 5 years to ensure safety valves and components are working efficiently.

Plumber adjusting the valves on a hot water unitPlumber adjusting the valves on a hot water unit
Gas Hot Water Systems

Dial Up are licenced to work with gas connections and gas hot water heaters – we can repair, service, and install new gas instant and storage hot water systems across Sydney. Our plumbers regularly service issues with pilot light failures, fluctuating temperature, and gas supply issues. Read more about our gas hot water systems in Sydney.

Plumber working on a wall mounted hot water unitPlumber working on a wall mounted hot water unit
Electric Hot Water Systems

Electric systems are the most common across Sydney. We have experience in servicing and installing all types of electric hot water systems – from element replacements to thermostat faults, and full unit replacements across major brands like Rheem, Vulcan, and Thermann.

Solar hot water system mounted on a tiled roofSolar hot water system mounted on a tiled roof
Solar Hot Water Systems

Solar and heat pump systems are becoming more popular as more NSW households move towards energy-efficient and solar powered devices under the NSW Energy Savings Scheme. We can set up, install, and maintain your solar hot water system to keep your hot water running seamlessly.

Plumber servicing a wall mounted hot water systemPlumber servicing a wall mounted hot water system
Hot Water System Repairs Sydney

Our licensed plumbers and gas fitters can repair all types of systems – whether it’s gas storage, continuous flow, electric, solar, and heat pump. We’ll diagnose the problem, provide clear recommendations and pricing, and get the system fixed and running in no time.

Dial Up Plumbing plumber working at an outdoor hot water unitDial Up Plumbing plumber working at an outdoor hot water unit
Hot Water System Installation Sydney

We can advise on, supply, and install a new hot water system for your home – whether it be a new build, a renovation, or a system upgrade. Dial Up can help to size the system correctly for your household needs and fit new pipework and connections to ensure seamless water heating.

Fleet of yellow Dial Up Plumbing service vans parked in a rowFleet of yellow Dial Up Plumbing service vans parked in a row
Hot Water System Servicing Sydney

Most storage water systems have a serviceable life of 8-12 years – continuous flow systems can be maintained to operate for longer. We generally recommend a check-up every 12 months, with a major service every 5 years to ensure safety valves and components are working efficiently.

Plumber adjusting the valves on a hot water unitPlumber adjusting the valves on a hot water unit
Gas Hot Water Systems

Dial Up are licenced to work with gas connections and gas hot water heaters – we can repair, service, and install new gas instant and storage hot water systems across Sydney. Our plumbers regularly service issues with pilot light failures, fluctuating temperature, and gas supply issues. Read more about our gas hot water systems in Sydney.

Plumber working on a wall mounted hot water unitPlumber working on a wall mounted hot water unit
Electric Hot Water Systems

Electric systems are the most common across Sydney. We have experience in servicing and installing all types of electric hot water systems – from element replacements to thermostat faults, and full unit replacements across major brands like Rheem, Vulcan, and Thermann.

Solar hot water system mounted on a tiled roofSolar hot water system mounted on a tiled roof
Solar Hot Water Systems

Solar and heat pump systems are becoming more popular as more NSW households move towards energy-efficient and solar powered devices under the NSW Energy Savings Scheme. We can set up, install, and maintain your solar hot water system to keep your hot water running seamlessly.

Meet the Dial Up Family

Meet Our Team

The Plumbing Experts Who Show Up
Meet the team that makes Dial Up Plumbing happen. Proudly family-owned and operated, behind every great plumbing job is our friendly team both on and off-site.
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Ben & Miriam

Co-Founders & Directors

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Charlie

Field Supervisor | Licensed Plumber

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Claire

Accounts, HR & Payroll Officer

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Chris

Service Technician

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Jayden

Service Technician

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Angelo

Service Technician

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Brock

Junior Service Technician

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Angelle

Marketing Coordinator

Frequently Asked Questions

There's no such thing as a silly question when the hot water has gone out. Here are the ones we get asked most.

Most electric storage systems give 8 to 12 years. Where yours lands comes down to whether the sacrificial anode was ever checked, whether the relief valve was maintained, and how hard the household works the tank. Past 12 years, start planning a replacement rather than spending on repairs.

Usually, yes. Elements, thermostats, relief valves and tempering valves are all replaceable, and they account for most of the faults we attend. The exception is a corroded cylinder leaking from the tank body, which can’t be repaired by anyone. We’ll tell you which one you have before we quote.

Either the tank is undersized for the household, or the system is on a controlled load tariff that doesn’t give it enough heating time. Both are common and neither is a fault in the unit. A larger tank or a tariff change solves it, where a repair wouldn’t.

A heat pump uses considerably less energy for the same hot water and attracts support under the NSW Energy Savings Scheme, so for most houses with the space it’s the stronger long-term option. Electric still wins where there’s no room for an outdoor unit, in some apartments, or when you need hot water back today.

Often, yes, particularly a like-for-like swap where the capacity and location stay the same. It takes longer if the unit is being relocated, if the type is changing, or if electrical work is needed to suit the new system. We’ll tell you which one you’re looking at before we start.

As a guide, allow 50 to 70 litres per bedroom per day. Smaller tanks around 25 to 125 litres suit apartments and single-bathroom homes, while a four-bedroom house generally needs 250 litres or more. We size it on site, because how a household actually uses hot water matters more than the bedroom count.

Latest News & Blogs

Find out what’s happening as well as the latest news, insights, and tips from the Dial Up Plumbing team.
Blogs
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November 3, 2026
Are Blocked Drains Covered by Home Insurance in NSW?
Home insurance in NSW usually pays for the water damage a blocked drain causes, and usually does not pay to clear the drain or repair the pipe behind ...
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By Ben Harb
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2 min read
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November 3, 2026
How Long Do Hot Water Systems Last in Sydney?
Most hot water systems in Sydney last between 8 and 20 years. An electric or gas storage tank will usually give you 8 to 12 years, a heat pump 10 to 1...
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By Ben Harb
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2 min read
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September 1, 2025
How Much Do Plumbers Charge Per Hour in Sydney?
The average hourly rate for plumbers in Sydney typically ranges from $100 to $200, depending on the complexity of the job, the time of day, and the pl...
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By Ben Harb
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2 min read
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Blogs
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November 3, 2026
Are Blocked Drains Covered by Home Insurance in NSW?
Home insurance in NSW usually pays for the water damage a blocked drain causes, and usually does not pay to clear the drain or repair the pipe behind ...
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By Ben Harb
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2 min read
Read Blog Post
Blogs
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November 3, 2026
How Long Do Hot Water Systems Last in Sydney?
Most hot water systems in Sydney last between 8 and 20 years. An electric or gas storage tank will usually give you 8 to 12 years, a heat pump 10 to 1...
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By Ben Harb
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2 min read
Read Blog Post
Blogs
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September 1, 2025
How Much Do Plumbers Charge Per Hour in Sydney?
The average hourly rate for plumbers in Sydney typically ranges from $100 to $200, depending on the complexity of the job, the time of day, and the pl...
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By Ben Harb
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2 min read
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September 1, 2025
How Much Does It Cost to Reline a Sewer Pipe?
The cost to reline a sewer pipe typically ranges from $400 to $700 per meter, depending on various factors such as pipe diameter, location, and access...
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By Ben Harb
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September 1, 2025
How Much Do Plumbers Charge to Install a Kitchen Faucet?
The cost to hire a plumber for kitchen faucet installation typically ranges from $150 to $350. This price can vary based on factors such as the comple...
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By Ben Harb
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September 1, 2025
How Much Do Plumbers Charge to Install a Hot Water Heater?
The cost of installing a hot water heater typically ranges from $800 to $2,500 in Australia, depending on various factors such as the type of heater, ...
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By Ben Harb
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May 21, 2025
How to Install a Ceramic Disc Tap Set: A Step-by-Step Guide for DIY Homeowners
Ceramic disc tap sets are increasingly popular in modern homes thanks to their durability and smooth operation. If you’re looking to upgrade you...
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By Ben Harb
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May 21, 2025
Tampon Clogged Toilet? Here’s What You Can Do
Flushed a tampon and now your toilet isn’t working properly? You’re definitely not alone. While tampons might seem small and harmless, they’re one of ...
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By Ben Harb
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Finn
Outstanding plumbing service!
Chris was incredibly professional, punctual, and thorough. He quickly found the cause of our drainage issue using a camera inspection and explained everything clearly. The job was done neatly, efficiently, and with great attention to detail. Highly recommend Chris for anyone needing a reliable and skilled plumber.
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Greg Whalan
Dial up plumbing were honest and upfront with the costs associated with the job.
In addition, they also too made a video of the problem areas with ongoing comments while the job was being performed.
I’d recommend these guys to anyone who have plumbing issues
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Bianca
My family are very satisfied and impressed with this plumbing company. We live in the Liverpool area. Charlie visited us for a quote on a kitchen tap replacement and toilet repairs. He was very friendly and professional, took the time to explain the repairs and discuss prices. Chris then carried out the repairs the same day and he was equally as friendly and professional. We were so impressed with the work.
We also had an emergency hot water system repair after hours the next week. We contacted Charlie who was so very helpful over the phone. Losing hot water can be stressful but he put us at ease. He attended within 30 mins and again explained the issue and cost. Once we agreed on the price he completed the repairs right away and we had hot water again. I have to say again how helpful Charlie was to us because losing hot water can be stressful especially the time of night everyone needs to shower. We are so grateful to finally find a plumbing company that is professional, honest, friendly and genuine on both occasions.
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