Having a house of your own entails domestic and inevitable problems. Sometimes, despite the experience some homeowners have from the past, there are just some things we can’t DIY. Consider your plumbing issues to be one of them! From the risk of heights to eye injuries (read more), the consequences of this “doing it yourself” outweighs the benefits. It’s still advisable to find a local plumbing company in Sydney for you.
However, there are a lot of companies out there that can work with you. How would you know you’ve chosen not only the best but the most legitimate one out there? This is where our given list comes in. In this guide, we’ll give you some tips on determining good plumbing companies from the bad. Be sure to grab a pen and paper to take note!
1. Require Licences And Credentials
Don’t be like most homeowners who believe in word of mouth or hire the first plumbing company they see on google. Although this might seem like overkill, there’s nothing wrong with making sure you’re putting your plumbing in good hands. It’s important to remember the company you’ll be trusting in can determine whether these problems will finally be resolved or continue to exacerbate as time passes by.
One way for these companies to prove they’re authorised is through presenting their business license specific to their job and state. If they have certifications for each of their members and staff, it makes it better. If they have achievements, national or state-specific, all the better. Take Dial Up Plumbing as an example. They’re a Sydney-based company that believes in delivering quality service. They have their certification posted up on their website.
2. Prefer Insurance-covered Labor
Insurance is one dealbreaker you should have when finding the right plumbing company. By having insurance for their labour, they’re indirectly telling you their confidence in their staff is high enough to ensure they’ll cover any untoward incidents caused by or during the work. Some companies even offer to re-do their work entirely for free.
3. They’re Transparent With Their Rates
One thing that puts off customers – and most likely you also – are hidden or surprise charges at the end of a job. On the customer’s part, that’s the closest thing to fleecing them of their money. Trust is built and is paramount to customer service and product/service quality, maybe even beyond that. Business experts have determined no trust equals no loyalty, which would prove disadvantageous for plumbing companies long-term. They can start by being honest with their prices with you straight away.
4. Offer 24/7 and Emergency Service
A company that offers its services no matter what time of the day is a company dedicated to its customers. Local plumbers rarely work after office hours, which leaves many customers floundering for someone to fix their kitchen sink at night after dinner. If you can’t rely on them to be there at the most crucial emergency times, why would you put your loyalty and trust in them?